Privacy Policy

PRIVACY POLICY

Last updated 2 February 2024.

Your privacy is important to us.

We don’t ask for your personal information unless we truly need it.

It is AKTEK Ltd's policy to respect your privacy regarding any information we may collect from you across our website, https://www.aktek.io.

AKTEK Ltd is a company registered in England and Wales with company number 10254972, and our registered office is at 86-90 Paul Street, London, England, EC2A 4NE. We are a ‘data controller’ of the personal data submitted by visitors to our website and collected by us through such visits.

This policy (together with our Terms of Service) sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

LOG DATA

We log general information about your browser whenever you visit our website. This information may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on each page.

Like most website operators, we collect this data to better understand how our visitors use our services, and how we may improve your experience of our website in future. We do not share data specifics publicly, but may disclose aggregated and anonymised versions of this information, e.g. in website usage trend reports.

PERSONAL INFORMATION

We may ask you for personal information, such as your name, email, address, contact details and payment details. We collect only the personal information relevant to providing you with a service, and use your information only to ensure the fulfilment of this service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information.

We may also wish to provide you with relevant information about any services or events we think may be of interest to you. If you would rather not receive this information, please contact us at enquiries@aktek.io or follow the ‘unsubscribe’ instructions we will include when we contact you.

If you agree to us providing you with marketing information, you can always opt out at a later date.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers or those of our authorised processors. Any payment transactions will be handled by our bank. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

DISCLOSURE OF YOUR INFORMATION

We do not sell, rent, share or intentionally make publicly available any individually identifying or aggregate information.

We may also disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or licence agreements; or to protect the rights, property, or safety of AKTEK Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

HOW LONG WE KEEP YOUR INFORMATION

For visitors to our website, we will generally keep your data for a period of 3 years, after which time it will be deleted from our systems if it is no longer required for the lawful purpose for which it was obtained.

For others, we will only retain your personal data to the extent we need to retain it or otherwise for as long as required under other legal and regulatory obligations to which we are subject. Different retention periods apply for different types of data, however the longest we will normally hold your data is 6 years after we have finished providing services to you.

YOUR RIGHTS

Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA) you have a number of rights with regard to your personal data. You have the right to request from us access to and rectification or erasure of your personal data, the right to restrict processing, object to processing as well as in certain circumstances the right to data portability.

If you have provided consent for the processing of your data, you have the right (in certain circumstances) to withdraw that consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn.

You have the right to lodge a complaint to the Information Commissioners’ Office if you believe that we have not complied with the requirements of the GDPR or DPA with regard to your personal data.

Please contact us at enquiries@aktek.io if you have any queries in relation to your rights.

COOKIES

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site and serve you content based on preferences you have specified.

Please see our Cookie Policy for more details.

THIRD-PARTY SERVICES

We may employ third-party companies and individuals on our websites - for example, analytics providers and content partners. They only have access to the personal information they need to perform those services. They are required to keep your personal information secure and confidential and may only use it as permitted by us in accordance with this Privacy Policy.

The third parties who provide services on our behalf fall into the following categories:

• Other AKTEK group companies
• Our partners or advisors for the purposes of completing or investigating a transaction with you or answering a question you raise with us
• The service providers operating this site on our behalf

Those third parties with which we share your personal information with may handle or transfer your personal information outside the UK, and outside the EEA (e.g. USA). We make sure that both any transfer of your personal information by us to any third party and our handling of your personal information, complies with all applicable data protection laws.

Our third-party privacy promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

SECURITY

We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.

LINKS TO OTHER SITES

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.

CHILDREN’S PRIVACY

We do not knowingly collect or store personal information from children. If you believe your child has provided us with personal information, we encourage you to contact us immediately, and we will delete the data as quickly as possible.

CHANGES TO OUR PRIVACY POLICY

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

BUSINESS TRANSFERS

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

COOKIE POLICY

We use cookies to help us improve your experience of our website, https://aktek.io. This cookie policy is part of our privacy policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use on our website, who may also use cookies as part of their service, though they are not covered by our policy.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired content and services.

At our discretion, we may change our Cookie Policy at any time. Any changes will be reflected here, so we encourage you to visit this page regularly. We will also notify our registered users of updates to our policy. Your continued use of this site after any changes to this policy will be regarded as acceptance of our cookie practices as described.

WHAT IS A COOKIE?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identification number that allows the website to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalise your content (eg. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.

TYPES OF COOKIES AND HOW WE USE THEM

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first-party) or by third-party services. We use performance cookies on our site.

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and timezone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you’re visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.

THIRD-PARTY COOKIES ON OUR SITE

We may employ third-party companies and individuals on our websites — for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by AKTEK Ltd's cookie policy.

HOW YOU CAN CONTROL OR OPT OUT OF COOKIES

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

If you wish to learn more about cookies and how to manage them, visit http://www.aboutcookies.org/.

CONTACTING US

If you have any questions, comments and requests regarding the Privacy Policy, please contact us at enquiries@aktek.io or by writing to the postal address shown above.